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32.
I have entered a proxy server, why I still have problem with
connection?
Check
that your internet service provide or local system use proxy
server or direct connection.
If in
the case direct connection, just goto "file/configuration"
area and make sure you have the correct setting chosen. If
a proxy server is required, please goto "file/configuration"
and make sure you have the correct proxy server chosen.
It is
not uncommon in a local area network or internal network,
that a computer name is used for proxy server name, such as
CYCLONE, PROXY, etc. These are not valid internet address,
if having trouble, use the IP address of the proxy server
and it should work fine. For example such as 192.168.0.1 and
such.
Check
with your system administrator or Internet Service Provider
for detailed information regarding proxy server.
If problem
persist, please contact our support and attached the error.log
file located in the Dynamic Submission 2000's program directory with
the email.
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